Command Alkon Platform Ideas

Attach ticket image from POS

I would like to have the ability to have ticket images (PDFs, TIFFs, etc) that are created from the POS system to be sent to Connex and attached as an image to the corresponding ticket row.

  • Chris Wright
  • Apr 15 2020
  • Attach files
  • Eric Godsey commented
    October 21, 2020 15:27

    It will not as of yet. It is something we still want to provide. Early next year at best.

  • Robert Hocutt commented
    October 21, 2020 15:06

    Will the images we generate in APEX now flow to connex with the existing mechanism?

  • Eric Godsey commented
    June 23, 2020 20:34

    We plan to provide an API to allow uploading attachments to be associated with tickets, which will be available to any 3rd party system.